200 projects: different business sectors, different targets and business approaches

Typography “LenPechati”

Before:

Due to the large volume of incoming calls and a large number of branches of the printing house, the company lost 50-70 customers every day. That was just how much a branch office could not reach, while at the other there were free managers.

After:

  • Merging branches into a single call center
  • Call transfer to a free manager
  • Reduce lost customers to 0
  • Printing house sales and customer satisfaction
Software Developer “ Mezon”

Before:

The flow of calls was constantly growing, and the cost of the call center increased.

After:

  • Customer self-service via telegram-bot integrated with CRM
  • 20% of customers switched to self-service
  • Bank savings - 1.5 million rubles. per year
Customs broker “GreenWay”

Before:

Processing applications for customs and transportation took from 4 to 8 days. It did not suit many customers, and the company lost them.

After:

  • Automatic processing of customs and shipment requests
  • Application processing time reduced to 4 hours
Stroymarket SATURN

Before:

Sales managers visited objects at the same time and spent time in vain

After:

  • CRM integration with Yandex.Maps
  • Control of managers in CRM
  • Productivity increase
Law office “Lawyer Leader”

Before:

Only 18% of those who signed up on the site came to a free legal consultation.

After:

  • Automatic sending of sms with a reminder of the consultation, a description of the route and contacts
  • Conversion increase of up to 43%.
Куб три