and we will tell you how the implementation of SuiteCRM can improve the performance of your company.
SuiteCRM is a technology for managing all your processes: data analytics, market and business process, interactions with customers.
The best open source CRM on the market today
More than 1 000 000 people/users have already installed SuiteCRM
We translated software into a dozen languages
You don’t spend less time and effort to troubleshooting technical issues because the software works on every company’s computer without installing
SuiteCRM is constantly being improved and changes with the worlds’ technical innovations – just update the program if your business is complicated by meets a challenge of new goals and processes.
You haven’t don’t have to buy the license
Integration of СRM with the site, programs and software
by
CUSTOMER Magazine
according to
Network Computing Awards 2
according to
Gartner,
which explores the IT market
Collect customer database
Create Pipeline and monitor sales
Use Online Calendar and schedule new tasks and events
Improve your customer management
We analyze your unique business-process and develop tools and adds which make work things much easier
Big manufacturing companies
Financial organizations
IT projects and companies
Large companies in the travel industry
Construction companies
Non-standard projects and complex industry
Request a demo now
We solve complex problems and tasks.
Even companies that operate in the same industry have different business processes and goals.
This is why we do not offer template solutions for automation, we develop unique CRM solutions that helps solving specific tasks of your company.
We focus on your business goals and develop CRM solution to achieve these goals. We analyse as-is business processes and find improvement possibilities. At the same time we take into account your 'wants and needs' and offer our experiences how to implement the project quickly and economically.
We strive to automate the most important business processes. For example, we implemented some creative solutions based on the platform:
CRM IMPLEMENTATION with “Kub3” BECAME THE FASTEST, THE SIMPLIEST AND THE most pleasant.
As Alexander Suvorov said, “Hard to learn, easy to fight”. We were suffering hard time of work with different companies on CRM implementation when suddenly the company KUB 3 became our strategic partner in creating CRM for our clients and led us to success.
I'm telling you about the project of an international commercial real estate company.
The task was to find a CRM solution that would be perfect in real estate business. We studied 5 versions with 57 parameters and found out that only Suite CRM could get through all the tasks assigned to control transactions and work with real estate objects. And it could be adapted to business processes.
Project team will be assigned based on the customers’ goals and will include as many specialists as the business requires.
Our programmers/developers' experience in CRM implemening is for at least 4 years.
Mutual learning and control through engineering practices. For example, developers took over the practice of Google and use code review. Two-level testing before delivery: code testing performed by an independent developer, and only after bug testing is performed.
Our company considers the implementation of CRM system to be a very important stage in business development. Therefore, when conducting a tender to select a contractor, we checked the companies thoroughly not only in terms of meeting our requirements, but also looking for a provider with a clean reputation. The existing customers of Kub3 spoke of the work of the company only positively, which influenced our choice. Now we are ready to join these reviews with confidence, because we know that Kub3 is the company focused on client's interests and needs: the representatives are always in touch, they perform tasks efficiently and respond promptly to requests. Considering all of the above and our existing experience of working with Kub3 , we can say that we made the right choice.
Other vendors sometimes do not give over source codes and comments on the implementation in case of contract termination. If client wants to continue refining the solution, he has to spend time and independently retrieve data through the interface or pay extra money to the vendor.
A client contacted us to import data from CRM using Microsoft SQL Server. We communicated with technical support specialists of the system, but they missed deadlines: they put away for later with any question, and after a week gave us poor information. As a result, we independently studied the tables and fields and made the import without any help of technical support. But if we had a donor system in our disposal, the transition would have passed much faster, and the client would not suffer those problems.
We are an innovative company operating in such a complex business sector as customs clearance. Effective work with clients has an unsurpassed significance for us. Carefully we investigated CRM system to form the basis of our business, we chose not only the product itself, but also a team able to solve the problems of adapting this software to our business. After we've passed the most of implementation path, we are pleased that we made the right choice, when trusted Kub3. In the face of Kub3 we found a partner capable to build technological processes correctly using their best experience, on the one hand, and on the other hand, to find reasonable technical solutions for implementing these processes in SuiteCRM.
Our office is located in St. Petersburg, but it does not prevent us from cooperating remotely with clients from cities of Russia and all over the world.
A project manager of Kub3 used to visit a client in Moscow. But often key employees were absent because of business trips or due to other reasons. It was necessary to arrange additional meetings, and it took much time. Therefore we started a remote service recording of all meetings. That is other users could read the post and comment. As a result, labor costs and travel expenses reduced, work coordination improved.
When you get used to write information in notebooks or rely on memory, it is difficult to transfer all work to CRM. Therefore, sometimes users ignore the requirements and continue to write everything on stickers instead of fixing it in the program. We use 3 methods to prevent this from happening, and employees began to work in CRM with pleasure.
Employees of a company daily filled out manually reports for the management. That was annoying and took a lot of time. Implementing CRM, we automated that process. Employees now are motivated to enter the data to CRM in order to send a reliable report and are happy not to fill in the fields manually. We prevented users' sabotage.
I initiated the implementation of CRM system in LASER CENTER. Fortunately specialists of Kub3 managed to explain the leaders of our company why we needed CRM. And they successfully implemented it, overcoming the unwillingness of employees to work in a new way. Now we all are experienced users of CRM and can not live without it. Thanks to Kub3 for truly customer-oriented approach, their striving to perform as best as possible for us.
Two-level testing before delivery: code testing performed by an independent developer, bug testing
Six months post-implementation warranty
Penalties for missing deadlines (according to the contract)
What we do?
Our goal:
Clearly understand how to speed up and simplify workflow and solve customer's tasks.
You get:
* If you provide us with detailed description of your business processes, we will immediately proceed to writing technical requirements
What we do?
We split the CRM development process into 2 consecutive phases.
At each stage we test the system and eliminate errors.
Our goal:
Speed up development, create user-friendly system, and automate additional operations.
You get:
A thorough-tested, ready for implementation, CRM solution tailored to your business goals.
What we do?
Our goal:
Make the implementation phase as quick and comfortable as possible
You get:
The opportunity to work in CRM with pleasure and achieve the goals of the company.
What we do?
We continue improving the CRM solution
Our goal:
Further customization of the CRM solution to the new tasks and requirements of your company
You get:
A CRM solution that develops with the company and adapts to innovations.
Suite CRM license is free
development, testing, meetings, discussions, etc.
technical support
Preliminary cost estimation can be given after the initial discussion of the project, final quotation will be given after business analysis is carried out and technical requirements are defined.
We'll call you back in 8 working hours to discuss the project and draw up a commercial offer for you.