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Kub3 -

Business automation based on Suite CRM

Product of the
Year 2015

by
CUSTOMER Magazine

The best CRM of the year

according to
Network Computing Awards 2

The most popular
open source CRM

according to
Gartner

Automation of real estate agencies
and construction companies based on SuiteCRM

Even companies that operate in the same industry have different business processes and goals.This is why we do not offer template solutions for automation, we develop unique CRM solutions that helps solving specific tasks of your company.

SuiteCRM is good for you, if you often hear from your employees or from the IT department:

  • I forgot to call the customer because my reminder didn't work
  • I will have to manually fill out reports, it will take several days
  • Call centree does not cope with the number of calls, customers miss their appointments
  • We have overlapping consultations with different clients
  • The documents were not prepared on time

What tasks does CRM system help solving? Here are some examples of automation projects for real estate agencies

Real estate agencies and construction companies sometimes face similar problems. Therefore, we are happy to show how CRM can help and share our experience in automating common business processes.

Business process Example of automation
Registration of incoming requests
  • Alignment of incoming requests with call center
  • Creating individual processes for each business line

Measuring marketing campaign efficiency

  • Автоматический подбор объектов по критериям запроса клиента.
  • Автоматический подбор подходящих запросов для создаваемого объекта.

Search of real estate objects

  • Refined search of real estate objects by selection criteria
  • Automated search of matching requests
Sales management: sales and contracts
  • Plan – fact analysis.
  • Sales forecast and delta
  • Calculation of commission percentage
  • Contracts maintenance, archiving, prolongation
  • Control over debtors’ exposure
  • Integration with 1C Enterprise
  • Integration with Email
  • Automated documents generation: record of object viewing, contracts, transaction passport etc.
Cross-department work
  • Tasks setting and execution control
  • Internal customer-related communication
  • Object viewing calendar
Integration with real estate website
  • Data transmission (upload and download with new parameters, e.g. “new”, “on offer”)
  • Structured catalogue (District – building - premises).
  • Special features of different types of premises
  • Creating slides and offers on different objects and automated mailing to the customers
  • Viewings and interactive search
  • Automatic currency calculators and cross-currency exchange rates
  • Automatic calculation of premises area, rates and occupancy
  • Flexible parameter search and map search
Reporting
  • Reports on sales managers’ performance
  • Creating KPI and end-to-end analytic dashboard
  • Marketing reports (analysis of the effectiveness of advertising channels)
  • Customized reports on selected fields and tags

We have 17 projects
domestic and international in our portfolio

Before:

Employees manually filled out property listings and prepared offers for customers. This is a time-consuming task, and human error risk is high

After:

  • Labour costs were minimized thanks to automatic listings uploads onto the website.
  • Elimination of human error risk and massive reduction of offer processing time .

Before:

Sales agents had to develop website, build listings catalogue and create referral links, which costed months of manpower and several thousand euro.

After:

  • Website construction in CRM and easy one-click upload of new sites
  • Website integration in CRM and build-in sales dashboard in agents’ personal accounts
  • More cost and time efficient website construction and update process
  • Network expansion and profit growth

We will assign a project team with minimum 4-years’ implementation experience in real estate sector

  • To reduce development and implementation time
  • To save your budget, as we do not spend hours to create each module from scratch
  • To share experiences and offer effective solutions
  • To guarantee the launch of the project on time, as we know how long the work will take

Protect against loss of investment

  • We will give over the source codes and recommendations in case of contract termination
  • For security reasons, we suggest installing CRM on your company's server

We create convenient conditions for distant collaboration

  • We arrange personal meetings with clients
  • We arrange Skype meetings
  • We grant you access to the project management system so that you can track the progress
  • Terms and deadlines are fixed in the contract

We help your employees to master the program

  • We automate daily repetitive tasks saving your time on routine operations
  • We develop standard procedures for the use of CRM, so that employees easily get accustomed to the program
  • We provide instructions and deliver remote and in-house trainings

We guarantee

  • Two-level testing before delivery: code testing performed by an independent developer, bug testing
  • Six months post-implementation warranty
  • Penalties for missing deadlines (according to the contract)

Stages of work

1
Personal meeting: business analysis and technical requirements

What we do?

  • We analyse as-is business processes, discuss the principles of business automation.
  • We ask users what could simplify and accelerate their work.
  • We prepare technical requirements

Our goal:

Clearly understand how to speed up and simplify workflow and solve customer's tasks.

You get:

  • Automation solution tailored to your tasks
  • Technical requirements with stages, expected results, deadlines, prices

* If you provide us with detailed description of your business processes, we will immediately proceed to writing technical requirements

2
Agile development

What we do?

We split the CRM development process into 2 consecutive phases.

  • When phase 1 is completed, we commence with phase 2 development and at the same time seek
  • users’ feedback and improve what had been done in the first phase.

At each stage we test the system and eliminate errors.

Our goal:

Speed up development, create user-friendly system, and automate additional operations.

You get:

A thorough-tested, ready for implementation, CRM solution tailored to your business goals.

3
Go Live

What we do?

  • Integrate CRM into the existing system
  • Provide user training

Our goal:

Make the implementation phase as quick and comfortable as possible

You get:

The opportunity to work in CRM with pleasure and achieve the goals of the company.

4
Technical support
6-months free support!

What we do?

We continue improving the CRM solution

Our goal:

Further customization of the CRM solution to the new tasks and requirements of your company

You get:

A CRM solution that develops with the company and adapts to innovations.

You will have a dedicated project manager who will control the work of your team and will update you on each phase progress.

All programmers can directly liaise with your IT department to solve technical issues.

How much does it cost?

What’s included into the cost:

Suite CRM license is free

0 $

development, testing, meetings, discussions, etc.

800 $

technical support

200 $

Preliminary cost estimation can be given after the initial discussion of the project, final quotation will be given after business analysis is carried out and technical requirements are defined.

Estimated cost of various modules.

Business cluster Module / Intergration Starting price,US Dollars, $ per module
Real estate objects Real estate object (apartment, housem building, office etc.) 1 000 $
Viewing and maps search (Yandex or Google maps) 500 $
Surrounding search (public transport, banks etc.) 300 $
Cost per square meter (for sale, to let, maintenance costs), multi-currency calculations, exchange rate update 1 000 $
Listings upload, classified listings 300 $
Upload of slides and listings offers in various formats 500 $
Stakeholders Customers, building companies, managing companies, partners, suppliers, holdings, competitors, contacts etc. 800 $
Sales Requests, contracts, payments, records, offers etc. 400 $
Automated parameter search 800 $
Integration 1С 1 500 $
Telephony 800 $
Online-consultant 500 $
Mailing services 500 $
OutLook 300 $
Processes, Reporting, KPI Setting up reports, KPIs, notifications 300 $

Our projects price range can vary from

10 000 $
300 000 $
The least expensive project
The most expensive project

Yes, it might be more expensive than a brand new car.

But CRM helps saving your time, automating business processes, increasing productivity and consequently profitability of your company. As a result, the investment pays off in 3 months to 1 year.

4 key indicators making our prices better than other vendors'

1

CRM Development

We have:

We do not offer template solutions, but our experience from previous projects helps us reduce time spent on development and implementation.
Thus each project is customized to specific clients’ tasks.

Other vendors do:

A template is used that is supplemented with ready-made modules.
Specifics of your business are not taken into account, which slows down integration of the CRM and work in the system.

2

Project team

We have:

Project team will be assigned based on the customers’ goals and will include as many specialists as the business requires.

Other vendors do:

Fixed project team, regardless of the complexity of the project.

3

Protection against loss of investment

We have:

In case of contract termination we will give over all source codes. You can modify the program on your own or hire other specialists without paying for extracting the original data.

Other vendors do:

Do not give over source codes and comments on the implementation in case of contract termination. If client wants to continue refining the solution, he has to spend time and independently retrieve data through the interface.

4

Technical support

We have:

Free troubleshooting for 6 months.

Other vendors do:

Technical support for an extra charge.

Куб три

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